What to Do Within the First 24 Hours After a Flood


Whether you live in an area where frequent flooding is simply a fact of life or flood damage is a rare occurrence in your region, dealing with water damage in your home is never fun. There are, though, certain steps you can take in the immediate aftermath of a flood to make things easier for you and your family in the long run.


The very first thing you should do, of course, is to contact a reputable flood damage restoration company to handle the clean-up for you. Trying to repair issues, particularly structural problems, in your home following a flood, isn’t something to be taken lightly and should always be done by experts. While the crew you’ve hired is hard at work, make sure are handling the following tasks within 24 hours of the flood.


  1. Take photographs – It is imperative for you to have photographic evidence of any damage caused by the flood. Ruined carpet and soft furnishings, destroyed wood floors, mold, and other problems should all be documented for later use. The primary purpose of doing this is to have something concrete to send to your insurance company, but you may also need them for other reasons.

  2. Contact your insurance provider – This task goes hand-in-hand with the prior suggestion. It is critical to let your homeowner’s insurance company know about the flood as soon as possible. This way, they can begin processing your claim and finalize your payout quickly and efficiently. Make sure you ask where to upload or email photos of the damage to avoid any lengthy delays.

  3. Remove anything salvageable – If the damage to your home is significant it’s possible that your flood restoration company will inadvertently remove or dispose of items you actually wanted to keep. In order to avoid this issue, make sure you take anything salvageable, including framed photographs, pieces of furniture, and other sentimental items, to a safe location, such as a family member’s home. Another option is to tag anything that should remain in the space and inform the clean-up crew.

  4. Remove wet items, when possible – Certain species of mold can begin to infest your house within even a few hours of flood damage. Therefore, to minimize the amount of restoration that has to be done, it’s important for you to take out as many wet items as you can before your clean-up team arrives. If, for instance, there are certain pieces of furniture that cannot be saved, make sure they are no longer in the house; your municipal landfill is a good place to take large, water-damaged items.


This guide is meant to help you understand the steps that should generally be taken following residential flooding. It is, of course, imperative for you to make sure you and your family are safe before you even begin contacting flood restoration companies or taking any other action. Remember, AAA Flood Drying is here to assist you in your time of need, and we want to help in any way we can! Contact today!